Return Policy

At Birthday Clothing, our mission is to help make your birthday or the birthday of someone you love extra special. We carefully prepare every order, but we understand that sometimes an item may not be exactly what you expected.

If you are not completely satisfied with your purchase for any reason, no worries—we are here to help.

30-Day Return Window

You may request a return within 30 days of the date your order was delivered.

Unfortunately, we cannot accept returns or issue refunds after the 30-day return period has ended. Please contact us before the deadline so we can assist you.

Return Eligibility

To qualify for a return:

• The return must be requested within 30 days of delivery.
• The item must be unworn, unwashed, and in its original condition.
• The item must not have stains, odors, damage, or alterations.
• You must provide your order number or another form of proof of purchase.

You may return an eligible item even if you simply changed your mind or did not like the size, color, fit, or design.

How to Start a Return

Please contact our customer support team through the Contact Us page on BirthdayClothing.com and include:

• Your full name
• Your order number
• The item you would like to return
• The reason for the return, if you would like to share it

We will provide you with the correct return address and instructions. Please contact us before mailing your item, as returns sent without approval or to the address shown on the original package may not be accepted.

Return Shipping

Customers are responsible for return shipping costs when returning an item because of sizing, fit, color, preference, or a change of mind.

If you received an incorrect, damaged, or defective item, please contact us before returning it. We will review the issue and work to make it right. We may request photographs of the item and packaging.

Birthday Clothing is not responsible for return packages that are lost or damaged in transit. We strongly recommend using a trackable shipping service and keeping your shipping receipt until your refund has been completed.

Refunds

Once we receive and inspect your return, we will notify you regarding your refund.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear after it has been processed. The exact timing may depend on your bank or payment provider.

Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect.

Late or Ineligible Returns

Returns requested more than 30 days after delivery will not be accepted. We may also refuse returns that are worn, washed, damaged, altered, or not in their original condition.

Questions?

We genuinely appreciate every customer who chooses Birthday Clothing for their celebration. If something is not right with your order, please contact us. Our team will do its best to provide a helpful and fair solution.

This policy does not limit any consumer rights that may apply under the laws of your country or region.